YouDate

Privacy Policy

Date of entry into force: 27 November 2019

YouDate ("we", "our", "our", etc.) are managed by the mobile application YouDate (hereinafter referred to as "YouDate").

This page contains information about how we collect, use and disclose personal information.

We use your information to provide and improve our service. By using the service, you agree to the collection and use of data by us in accordance with this policy. Except as otherwise provided in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as those used in our Terms and Conditions.

By using the Services, you agree to the terms of this Privacy Policy. You must not use the Services if you do not agree to this Privacy Policy or any other agreement governing your use of the Services.

1.What Data We Collect

The data listed above is stored by us and associated with your account in our Services.

We collect certain data from you directly, like information you enter yourself, data about your usage, and data from third-party platforms you connect with us.

1.1. Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

Account Data: In order to use certain features (registering for an account), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, username, gender, and date of birth, We process your email address and once the email is confirmed we send transactional emails depending on specific actions. Such as; when someone sends/ accepts your friendship request, sends you a message, visits and/ or likes your profile, comments on your photo etc.

Profile Data: You can also choose to provide profile information like a photo, bio (status and info), name, sexual interests, location, physical appearance, interests, education info, verification info (, email, Facebook and Google etc.), or other data. Your Profile Data will be publicly viewable by others unless you change your privacy settings from app settings. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example, your racial or ethnic origins, sexual orientation, and religious beliefs. By choosing to provide this information, you consent to our processing of that information.

Usage Data: When you use our Services and features, we collect certain data including; messages, likes, visits, friends, photos, videos, gifts, and other user data. Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the Services.

Shared Content: Parts of the Services let you interact with other users or share content publicly, including by posting status on your own or others’ wall, gifts your receive, awards you receive, stories you post and the data you provided in your profile. Such shared content may be publicly viewable by others depending on where it is posted.

Communications and Support: If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information,

messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.

1.2. Data From Others

In addition to the information you provide us directly, we receive information about you from others or by automated means, including:

System Data: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, device language, browser, browser language, and other systems data, and platform types (“System Data”).

Usage Data: We collect information about your activity on our Services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, search preferences, clicks, and pages which have been shown to you, referring web page address, advertising that you click on) and how you interact with other users (e.g., users, you connect and interact with, time and date of your exchanges, number of messages you send and receive, number of content you post).

Device Information: We collect information from and about the device(s) you use to access our Services, including:

hardware and software information such as IP address, device type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.

Other information with your consent: If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the Services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it. Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the Services).

Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. Other Partners: We may receive info about you from our partners, for instance where our ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).

Social Media: You may be able to use your social media login (such as Facebook Login) to create and log into your account. This saves you from having to remember yet another user name and password and allows you to share some information from your social media account with us. You may also use your social media accounts to verify your account however, unless you explicitly tell us, your data (except for follower number) will not be visible to the public.

2. How We Get Data About You

We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed below. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies

Cookies are small files stored on your device (computer or mobile device).

2.2 Analytics

We use third party SDKs for various reasons and down below is a list of each third party SDK we use to give better results by receiving better analytics. These information we give and receive are non-user specific. We use these tools to analyze your use of the Services, including information like third party websites you arrive from, how often you visit, events within the Service, usage and performance data and more. We use this data to improve the Services, better understand how the Services perform on different devices and provide information that may be of interest to you. All the information we send is anonymized and cannot be tracked back to specific users. In other words, it is not possible to draw conclusions about a specific person.

3. What We Use Your Data For

The main reason we use your information is to deliver and improve our Services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.

To administer your account and provide our Services to you

Create and manage your account

Provide you with customer support and respond to your requests

Complete your transactions

Communicate with you about our Services, including order management and billing

To help you connect with other users

Analyze your profile and that of other users to recommend meaningful connections

Show users’ profiles to one another

To ensure a consistent experience across your devices

Register you and display your profile on new features and apps

Administer your account on these new features and apps

To serve you relevant offers and ads

Administer focus groups and surveys

Conduct research and analysis of users’ behavior to improve our Services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on

users’ behavior)

Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users).

To prevent, detect and fight fraud or other illegal or unauthorized activities

Address ongoing or alleged misbehavior on and off-platform

Perform data analysis to better understand and design countermeasures against these activities

Retain data related to fraudulent activities to prevent against recurrences

To ensure legal compliance

Comply with legal requirements

Assist law enforcement

Enforce or exercise our rights, for example, our Terms

To process your information as described above, we rely on the following legal bases:

Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.

Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users’ behavior on our Services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.

Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.

4. How We Share Information

4.1 With Other Users:

You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is stuff that you’re comfortable being publically viewable since neither you nor we can control what others do with your information once you share it.

4.2 With Our Service Providers and Partners:

We may also share information with partners who distribute and assist us in advertising our Services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners

We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.

4.4 To Enforce Legal Rights:

We may also share information:

. if disclosure would mitigate our liability in an actual or threatened lawsuit;

. as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties;

. to enforce our agreements with you; and

. to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

4.5 Monitor:

Moderators to monitor activity on the site/apps and approve content. Fraud prevention and anti-spam providers to protect the service from criminal activity.

4.6 Change of Control:

In the event that our Services or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, reorganization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.

5. Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. We want you to be in control of your information, so we have provided you with the following tools:

Access / Update tools in the service: Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service.

Device permissions: Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.

Deletion: You can delete your account by using the corresponding functionality directly on the service.

Uninstall: You can stop all information collected by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.

Accountability: In certain countries, including in the European Union, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.

6. Data Retention

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our Services, we implement a safety retention window of three months following account deletion. During this period, some of your account information will be retained although the account will of course not be visible on the Services anymore. Even after your account is terminated, all your data is deleted except some basic account data like email address, username, name, and surname. We retain these data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.

In practice, we delete or anonymize your information upon deletion of your account, unless:

we must keep it to comply with applicable law (for instance, some “traffic data” is kept for some time to comply with statutory data retention obligations) as well as to prevent bot systems that are abusing the system

we must keep it to evidence our compliance with applicable law (for instance, records of consent to our Terms of Service, Privacy Policy and other similar consents are kept for five years

there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved

the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept for anti-fraud and anti-spam purposes. It is retained to prevent a user who was banned for unsafe behavior or security incidents like fraud from opening a new account.

7. Data Protection and Security

We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact contact@you-date.com with any concerns.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical and organizational security measures.

We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.

We are not responsible for virus protection outside our service network. We are also not responsible for damage or destruction of user data. We will pursue every detected attack by hackers, etc. under civil law and, if necessary, by the prosecution.

In case of a breach, we will notify; the EU representatives, our DPO and our users who were or potentially were affected by the breach within 72 hours of the attack. We will get in contact via email thus, it is important that you sign up with a valid email address that you often check so you are notified of any harmful attacks that may occur.

8. Children’s Privacy

Our Services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their profile information from our Services. If we do delete a Profile because you violated our no children rule, we may retain basic account and profile information to ensure that you do not try to get around our rules by creating a new profile.

9. Privacy Policy Changes

Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.

10. Contact Us

If you have any questions regarding this privacy statement, the processing of your personal data, you can contact us directly. We are also available to you in the case of requests for information, requests or complaints:

E-MAIL: contact@you-date.com